Support
We're here to help.
Episodeo helps you track movies, series, and anime. If something is not working or you have a question, send us a message. We read every request.
Need help? Use the contact form or email episodeoapp@gmail.com. For bug reports, include your device model, app version, and screenshots if possible.
Frequently asked questions
What is Episodeo?
Episodeo is an all-in-one tracker for movies, series, and anime. It helps you remember what you watched, organize your watchlist, rate and review titles, discover what to watch next, and share your taste with friends.
Is Episodeo available now?
Episodeo is coming very soon. Join the waitlist to get early access and be notified when the app is ready.
How do I import my history from TV Time?
Episodeo does not ask for your TV Time password. Instead, you use the export file provided by TV Time.
- Request your TV Time data export from the official export page.
- Keep the zip file somewhere safe.
- In Episodeo, use the import flow and choose what to import, such as watched episodes, movies, ratings, comments, and lists.
Keep the original export file. You will need it when importing your history into Episodeo.
What can I track in Episodeo?
You can track movies, series, seasons, episodes, and anime. Episodeo also supports watchlists, custom lists, ratings, reviews, comments, goals, rankings, spins, and viewing stats.
How does privacy work?
You control what you share. Depending on the app settings, you can manage profile visibility, review visibility, replies, spoiler settings, and online presence. See the Privacy Policy for more detail.
What is the minimum age to use Episodeo?
Episodeo is for users aged 13 and older, or the minimum age required in their country. During account creation, Episodeo may ask for birth date or age information to confirm eligibility.
How do I delete my data or my account?
Open Settings → Danger Zone in the app. You can delete all your data while keeping your login, or delete your account and associated data. Full instructions are available on the Delete your account page.
Do you show ads or sell my data?
No. Episodeo does not sell personal data and does not use advertising networks in the current beta.
How do I report a bug or request a feature?
Use the contact form or email episodeoapp@gmail.com. Include as much detail as you can. Device model, app version, screenshots, and steps to reproduce help a lot.
Can I contact you in French?
Yes. You can write to us in English or French.